January 31, 2019 — Hill’s Pet Nutrition is voluntarily recalling select canned dog food products due to potentially elevated levels of vitamin D.
Vitamin D, when consumed at very high levels, can lead to serious health issues in dogs including kidney dysfunction.
The following products and lot numbers are affected by the recall.
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About Excessive Levels of Vitamin D
While vitamin D is an essential nutrient for dogs, ingestion of elevated levels can lead to potential health issues depending on the level of vitamin D and the length of exposure.
Dogs may exhibit symptoms such as vomiting, loss of appetite, increased thirst, increased urination, excessive drooling, and weight loss.
Pet parents with dogs who have consumed any of the products listed and are exhibiting any of these signs should contact their veterinarian.
In most cases, complete recovery is expected after discontinuation of feeding.
Where Were the Products Sold?
In the United States, the affected canned dog foods were distributed through retail pet stores and veterinary clinics nationwide.
No dry foods, cat foods, or treats are affected.
Message from the Company
Hill’s Pet Nutrition learned of the potential for elevated vitamin D levels in some of our canned dog foods after receiving a complaint in the United States about a dog exhibiting signs of elevated vitamin D levels.
Our investigation confirmed elevated levels of vitamin D due to a supplier error.
We care deeply about all pets and are committed to providing pet parents with safe and high quality products.
Hill’s has identified and isolated the error and, to prevent this from happening again, we have required our supplier to implement additional quality testing prior to their release of ingredients.
In addition to our existing safety processes, we are adding our own further testing of incoming ingredients.
This voluntary recall only impacts canned dog food and primarily in the United States.
It is being conducted in cooperation with the U.S. Food and Drug Administration.
What to Do?
Pet parents who purchased the product with the specific lot/date codes listed should discontinue feeding and dispose those products immediately.
To have discarded products replaced at no cost or for further information…
Please contact Hill’s Pet Nutrition, Inc. at 800-445-5777 Monday-Friday 9 AM to 5 PM (CST) or at firstname.lastname@example.org.
Information can also be found at:
Impacted products outside of the United States will be subject to separate notices on the country-specific website.
If you are outside of the United States, please check your own country’s Hill’s website for more information.
U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to https://www.fda.gov/petfoodcomplaints.
Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.
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